PRIVACY POLICY

Effective Date: 2/6/2025

At Black Dog IT Solutions ("we," "our," or "us"), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and share your information when you visit our website [insert website URL] or engage with us through SMS communications. By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect two types of information from you:

Personal Information: This is information that can identify you personally, such as:
- Name
- Email address
- Phone number
- Billing information (if applicable)
- Other personal details you provide when you interact with us through our website or SMS services.
Usage Data: This refers to information that is automatically collected when you visit our website or interact with us via SMS. This may include:
- IP address
- Browser type
- Device type
- Pages visited on our website
- Interaction with SMS messages (e.g., opening, responding, or clicking links in messages).

How We Use Your Information

We may use the information we collect for the following purposes:

To Provide Services: To deliver the IT solutions and services you request via our website and SMS communications.
To Communicate with You: To send updates, marketing materials, service-related communications, or respond to inquiries via email or SMS. You may opt out of marketing communications at any time.
To Improve Our Services: To analyze usage patterns and improve the user experience on our website and in our SMS communications.
For Legal and Compliance Purposes: To comply with applicable laws, regulations, and legal processes, or in response to lawful requests from public authorities.

SMS Communication Consent

By providing your phone number and opting into our SMS communications, you consent to receiving text messages from Black Dog IT Solutions. These messages may include service updates, promotions, or other important information. Standard message and data rates may apply, depending on your mobile plan.

You can opt out of receiving SMS messages at any time by replying with "STOP" to any of our messages or by contacting us directly.

How We Protect Your Information

We implement industry-standard security measures to protect your personal information. This includes encryption, secure servers, and other safeguards to prevent unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or SMS is completely secure, and we cannot guarantee the absolute security of your information.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, managing SMS communications, or providing services to you. These third parties are contractually required to keep your information confidential and we will only do this where it is absolutely necessary. In short, we commit not to transfer consumer data to any external organizations except for trusted service providers necessary for our operations, and we ensure these providers adhere to strict confidentiality agreements.

We will not share your information for marketing purposes.

We may also share your information if required to do so by law, or in response to legal requests, court orders, or other legal processes.

Cookies and Tracking Technologies

Our website may use cookies, web beacons, and other tracking technologies to enhance your browsing experience. These technologies allow us to analyze usage patterns, improve functionality, and offer a personalized experience. You can manage cookie preferences through your browser settings.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update: You can access and update your personal information through your account settings on our website or by contacting us.
Opt-Out: You can opt out of receiving SMS or email communications at any time. To stop SMS messages, reply with "STOP." For email communications, use the "unsubscribe" link provided in the message.
Data Deletion: You can request that we delete your personal data by contacting us. We will comply with your request in accordance with applicable laws.

Third-Party Links

Our website and SMS communications may contain links to third-party websites or services that are not operated or controlled by Black Dog IT Solutions. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before submitting any personal information.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Black Dog IT Solutions
14913 Industrial Rd, Omaha, Ne 68144
info@blackdogitsolutions.com

402-881-3782